Welcome to Heramora.com! These terms and conditions ("Terms") outline the rules and regulations for the use of the Her Amora website, located at Heramora.com.
By accessing this website, you accept these Terms in full. Do not continue to use Her Amora's website if you do not agree with all the Terms stated on this page.
1. General Information
Heramora.com is operated by HER AMORA INTIMATES (referred to as "we", "us", or "our"). By using our website and purchasing our products, you agree to comply with and be bound by the following Terms. These Terms apply to all users of the site.
If you have any questions or concerns, please contact us at contact@heramora.com .
2. Eligibility
By accessing or using our website, you confirm that you are at least 18 years old, or that you are accessing the website under the supervision of a parent or legal guardian. You agree to use our website only for legitimate purposes, without violating any laws, rules, or regulations.
3. Orders & Payment
When you place an order on Heramora.com, you agree that you are offering to purchase a product based on the product’s description and pricing at the time of the order.
We reserve the right to refuse or cancel any orders if an item is out of stock, inaccurately priced, or under other specific circumstances. If any order is canceled, we will notify you via email and refund any payments made.
We accept payments through Credit Cards (Visa, Mastercard, American Express, Diners Club, RuPay), Debit Cards (Visa, Mastercard, RuPay, Maestro), Net Banking (HDFC, ICICI, State Bank of India, Axis Bank, Kotak Mahindra Bank, Yes Bank, Bank of Baroda, Union Bank of India), UPI (Google Pay, PhonePe, Paytm UPI, BHIM, SBI Pay, HDFC PayZapp), Wallets (Paytm, PhonePe, Mobikwik, FreeCharge, JioMoney, Airtel Money, Ola Money) on our secure payment gateway.
4. Product Information
We make every effort to display accurate product information, including descriptions, prices, and images. However, colors may vary slightly due to individual screen settings.
All prices listed on our site are in INR and do not include shipping fees, taxes, or handling charges. These charges will be added at checkout.
5. Shipping & Delivery
We offer domestic and international shipping. Shipping rates, timelines, and option will be displayed at checkout. Please note that delivery times are estimates and may vary due to unforeseen circumstances such as customs delay.
The products will be dispatched within 1 to 5 business days.
6. Exchanges
No Refunds : All sales are final, with no refunds.
Exchange Window : Exchanges must be requested within 7 days of delivery.
Condition for Exchange : Items must be unused, unworn, and in original condition with tags, packaging, and hygiene seals intact.
Shipping Costs : Customers are responsible for return and new shipping costs if wrongly claimed. Damaged/Defective Items: Contact us immediately if you receive a damaged or defective item, and we will arrange a free exchange.
Product Availability : If your preferred item is out of stock, we’ll offer an alternative or store credit.
Exchange Limitations : Exchanges will not be processed if the item has been worn, washed, or damaged by the customer.
By completing your purchase, you agree to these terms.
7. Intellectual Property
All content included on Heramora.com, such as text, graphics, logos, images, videos, and software, is the property of Her Amora or its content suppliers and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.
8. Privacy Policy
Your privacy is important to us. We will not sell or share your personal information with third parties without your consent, except as required to fulfill your order or by law.
9. Limitation of Liability
Heramora.com and its affiliates shall not be liable for any damages or losses arising from your use of our website, including but not limited to direct, indirect, incidental, or consequential damages. This includes any errors, inaccuracies, or delays in shipping, as well as any viruses or malware that may be transmitted through our website.
10. User Responsibilities
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account or password.
11. Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by Her Amora. We are not responsible for the content, policies, or practices of any third-party websites. You acknowledge and agree that Her Amora shall not be liable for any damages resulting from your use of any third-party website.
12. Modification of Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of Heramora.com following any such changes constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of India.
14. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at contact@heramora.com .